Article 1. Scope and professional status
1.1. These terms and conditions of sale ("Terms") govern all quotes issued and all sales concluded by CORLEONE LIMITED, a company incorporated in Hong Kong under number 79284031, with registered office at RM11, 13/F, BLK C, WONG KING IND. BLD., 192-198 CHOI HUNG RD, SAN PO KONG, Hong Kong, trading as Maison Dino (the "Seller"), with any professional buyer (the "Client").
1.2. The website maisondino.com is reserved for professionals worldwide: hotels, restaurants, residences, hospitality operators, architects, interior designers, specifiers, resellers and any person acting for the purposes of a business activity.
1.3. By creating an account, the Client represents and warrants that it acts in a professional capacity. This declaration is time-stamped and retained. Any false declaration is the sole responsibility of the Client, who shall indemnify the Seller against any resulting consequence.
1.4. Consumer law does not apply to the relationship governed by these Terms. Should a Client nonetheless be qualified as a consumer by a competent court, the mandatory provisions of its national law shall apply only to the extent strictly required, all other provisions remaining in force. Made-to-order and customised products carry no right of withdrawal in any event.
1.5. Any order implies unreserved acceptance of these Terms, evidenced by ticking the box "I have read and accept the terms and conditions of sale" when accepting the quote. The Client's purchasing terms are not enforceable against the Seller.
1.6. These Terms are drafted in English and French. In case of discrepancy, the English version prevails.
Article 2. Prices displayed on the website
2.1. Prices displayed after login are exclusive of taxes, transport, insurance and import duties and taxes.
2.2. The Client selects its reference currency among euro (EUR), US dollar (USD) and Hong Kong dollar (HKD). Prices shown in any other display currency are indicative.
2.3. Displayed prices may change at any time. Only the price stated in an accepted quote binds the Seller.
2.4. Trade discounts are granted according to quantities ordered and appear only on the quote.
Article 3. Minimum order
3.1. The minimum order is ten (10) pieces per order, all references combined, unless otherwise agreed in writing by the Seller.
Article 4. Quotes and formation of the contract
4.1. Every request goes through a quote request made on the website or in writing. The Seller issues a quote stating references, quantities, finishes, unit prices, total price, currency, indicative production lead time, delivery terms (Incoterm), insurance options, payment terms and validity period.
4.2. Unless otherwise stated, a quote is valid for thirty (30) days.
4.3. The contract is formed when the Client accepts the quote online (Terms box ticked) or in writing, and the deposit set out in Article 6 is received by the Seller.
4.4. Any change requested after formation of the contract is taken into account only after written confirmation by the Seller and may result in a price and lead-time adjustment.
Article 5. Manufacturing, customisation and bespoke pieces
5.1. Products are made to order. Dimensions, shades, materials and finishes may show variations inherent to natural materials (wood, marble, leather, textiles) and to craft processes; such variations do not constitute a defect.
5.2. The Seller produces pieces from the Client's drawings or sketches, from one (1) piece. The Client warrants that it holds the rights to the drawings supplied and indemnifies the Seller against any third-party claim.
5.3. Material samples (fabrics, wood, marble, finishes) are provided free of charge on request, shipping costs borne by the Client. A product sample is subject to a quote; its amount is deducted from the resulting production order.
5.4. A model room or space may be produced on quote before a production run; its amount is deductible from the production order.
5.5. Technical characteristics (densities, resistances, fire ratings, certifications) are communicated on request for the products concerned. No certification is warranted beyond the documents actually delivered to the Client.
Article 6. Price, currency and payment
6.1. The price is that of the accepted quote, in the currency chosen by the Client.
6.2. A deposit of sixty per cent (60%) of the total amount is due on acceptance of the quote. The balance of forty per cent (40%) is due before shipment. No goods are shipped before full payment.
6.3. Accepted payment methods: international or local bank transfer, payment card through the Seller's secure payment platform and, for certain countries, Western Union or any other method stated on the quote. Bank and exchange charges are borne by the Client. Cash is accepted only against receipt and within the legal limits of the country concerned.
6.4. Any late payment automatically suspends orders in progress and triggers late-payment interest at 1% per month, plus reimbursement of collection costs incurred.
Article 7. Production and delivery lead times
7.1. The average production lead time is three (3) weeks from receipt of the deposit, specified in each quote according to product and customisation.
7.2. Indicative transit times are: air freight approximately seven (7) days for limited volumes and weights; sea freight approximately fifty-six (56) days; rail freight approximately three (3) months. The mode is chosen by the Client on quote.
7.3. Production and delivery lead times are indicative and non-contractual. A delay gives rise to no cancellation, penalty or compensation.
Article 8. Delivery, Incoterm and transfer of risk
8.1. Unless otherwise stated in the quote, the sale is concluded FOB Shenzhen (ICC Incoterms 2020): the Seller delivers the goods, cleared for export, on board the vessel at the port of Shenzhen, China. The Client arranges and pays for transport, insurance, import formalities and duties.
8.2. On quote, the Seller offers: delivery to the port of destination (CFR or CIF); delivery to the Client's site (DAP). Import duties and taxes remain payable by the Client unless DDP is expressly agreed.
8.3. Risk passes in accordance with the Incoterm selected.
8.4. The Seller retains title to the goods until full payment of the price, to the extent permitted by the law of the destination country.
8.5. The Client provides all information required for shipment and import formalities and bears the consequences of incorrect or late information.
Article 9. Packaging and transport insurance
9.1. Products are packed in reinforced cardboard. Fragile products (glass, mirror, marble, ceramics) are packed in wooden crates.
9.2. The Client may take out transport insurance on quote: standard cover, two per cent (2%) of the ex-tax value of the goods, minimum EUR 79; fragile cover, four per cent (4%) of the ex-tax value, minimum EUR 149, wooden crate included. Rates appear on the quote.
9.3. Without insurance, damage occurring after transfer of risk is borne by the Client.
Article 10. Receipt and claims
10.1. The Client inspects the condition and conformity of the goods on receipt, in the presence of the carrier.
10.2. Any visible damage or shortfall must be recorded as precise reservations on the transport document and notified to the Seller in writing, with photographs, within forty-eight (48) hours of receipt.
10.3. Any non-conformity must be notified to the Seller in writing, with photographs and the quote reference, within eight (8) days of receipt. Each claim is examined by the Seller, who replies in writing.
10.4. After these periods, the goods are deemed accepted.
10.5. No return is accepted without the Seller's prior written agreement. Any authorised return is shipped to the Seller's warehouse in Foshan, China; return transport, insurance, packaging and formalities are borne by the Client. Replacement, repair or credit note occurs only after receipt and inspection of the goods in Foshan. See the return policy.
Article 11. Commercial warranty
11.1. The Seller warrants its products against proven manufacturing defects for six (6) months from receipt.
11.2. The warranty is limited, at the Seller's option, to repair, replacement of the defective part or a credit note. It excludes transport costs and on-site labour.
11.3. Excluded: normal wear, natural variations of materials, damage resulting from improper use, lack of maintenance, modification by the Client or a third party, and transport damage after transfer of risk.
11.4. The Seller's total liability for an order is limited to the ex-tax amount actually paid for that order. Indirect losses, including loss of business, revenue or reputation, are not compensated.
Article 12. Cancellation and no right of withdrawal
12.1. The Client may cancel free of charge within forty-eight (48) hours of accepting the quote, in writing.
12.2. After that period, production having started, any cancellation is subject to the Seller's written agreement and the 60% deposit is retained by the Seller as liquidated damages. If costs incurred exceed the deposit, the balance is invoiced against supporting documents.
12.3. The professional Client has no right of withdrawal. Made-to-order or customised products are excluded from any such right in any event.
Article 13. Force majeure
13.1. The Seller is not liable for any delay or non-performance due to an event beyond its reasonable control: natural disaster, epidemic, war, strike, port blockage, shortage of materials or freight, administrative decision, cyberattack.
13.2. Lead times are extended by a period equal to the event. Beyond ninety (90) days, either party may terminate the order; sums paid are refunded less costs incurred.
Article 14. Intellectual property and confidentiality
14.1. The Seller's designs, models, photographs, texts and visuals remain its exclusive property. Any reproduction or reuse without written consent is prohibited.
14.2. Quotes, trade prices and technical documents are confidential.
14.3. The Seller may cite the Client's name as a commercial reference, unless the Client objects in writing.
Article 15. Personal data
15.1. Personal data are processed in accordance with the privacy policy available on the website, in compliance with the Hong Kong Personal Data (Privacy) Ordinance and, for persons located in the European Union, the General Data Protection Regulation.
Article 16. Governing law and dispute resolution
16.1. These Terms and any sale are governed by the laws of the Hong Kong Special Administrative Region, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.
16.2. Any dispute is first submitted to a thirty (30) day amicable settlement attempt.
16.3. Failing settlement, any dispute shall be finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its rules in force, by a sole arbitrator, seat Hong Kong, language English. The Seller retains the right to bring proceedings before the courts of the Client's registered office or domicile for the recovery of sums due.
Article 17. Miscellaneous
17.1. If any provision is held invalid, the others remain in force.
17.2. The Seller's failure to enforce a provision does not constitute a waiver.
17.3. The Seller may amend these Terms; the applicable version is the one accepted on the date of the quote.
Contact: CORLEONE LIMITED — Maison Dino, sonia@maisondino.com, +33 7 65 64 80 03 (phone and WhatsApp), Sonia Imastofine, Head of Sales.